FAQ
frequently asked questions
+ How long does it take to get our images?
Online galleries and digital files are ready within 5 weeks of the wedding date. Upon final approval of album designs, most albums are ready for delivery within 2 to 3 weeks.
+ How many images will we get?
The number of photographs taken depends on many things - number of guests, hours of coverage, types of event. From a typical 8 hour wedding you should expect no less than 750 images, but usually the number is higher. Also remember, at KHP, a 2nd photographer is always there to capture images from alternate angles.
+ Do you come to the rehearsal?
Rehearsal dinner coverage is available if you'd like to add it to your collection, otherwise we do not attend the rehearsals.
+ Can you hold the date for me?
Unfortunately we can not hold a date without a retainer and a signed contract.
+ Do you refund deposits on cancellations?
The retainer fee is non-refundable. This fee guarantees that we will hold the date exclusively for you. Once you've signed your contract, we turn down all other inquiries for that date.
+ We are ready to book…. what’s next??
Great! Whenever you're ready, we require a signed contract and a retainer fee for 25% of the total balance. A signed contract is required in order to book the date. I'm so excited for you and can't wait to be your wedding photographer!